We are sorry, but the installation cannot proceed because you declined the License Agreement terms and conditions.  You must return this software and all materials you received to PTC or the PTC reseller from whom you bought the software at the following address within 30 days after you purchased the software.

You must accompany the software and materials with a letter that: (a) explains that you are returning them because you did not accept the terms and conditions of the License Agreement, (b) requests a refund of the applicable license and maintenance fees and (c) identifies the address to which you request that the refund check be mailed.  PTC reserves the right to call you to confirm this address.

Return Addresses:

If you purchased directly from PTC:

If you purchased from a PTC reseller, to the reseller’s address to the attention of the sales person who sold the software to you.

Unless the License Agreement was previously accepted by your company in a prior installation, PTC or the reseller (as applicable) will refund your license and maintenance fees within approximately 45 days after proper receipt of all of the software and materials and the letter from you referred to above.

PTC and its resellers also sell software on the basis of a negotiated license.  If you would still like to purchase PTC software and would like to negotiate the license, after returning the software and other materials as provided above, please contact your PTC or reseller sales representative to discuss this option.